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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Harris

August 14, 2025

5  out of  5
rating by Kim Harris
"I had the pleasure of working with Lindsay Pendleton. He was amazing and very very helpful. If I could give him 20 stars on this review I would. Thank you again Lindsay Pendleton for all your hard work and dedication."
We responded:
"We appreciate your review, Kim! We are delighted to know you had a great experience with our office! If you ever need any assistance in the future, please don’t hesitate to reach out! "
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Waxie Nicholson

August 8, 2025

5  out of  5
rating by Waxie Nicholson
"My Dear Friend! He was very attentive and very friendly! If you need insurance PLEASE go to State Farm! He will answer any questions you may have in a friendly way! What a great man!!!! Keep Uo The GOOD Work!!!!"
We responded:
"Very kind to leave such wonderful feedback! We are humbled. "
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Racheal Shaw

July 24, 2025

5  out of  5
rating by Racheal Shaw
"I want to give a HUGE shout-out to Lakita! You were absolutely incredible—going above and beyond in your role. You're a rockstar! 🎉"
We responded:
"We are thrilled to hear and so glad you had a great experience! "
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Jeremy Fechter

July 11, 2025

1  out of  5
rating by Jeremy Fechter
"I would not recommend the agent to no one. I have a teenage daughter, and he said she has to be put on the newest vehicle I own. Which is not true she can be put on any vehicle that she primarily drives. This agent cost me an extra 200 plus dollars every month. He doesn't know what he is talking about, or he is trying to make State Farm more money one of the two. I hope he isn't doing this to everybody who has teen drivers. Just want to make people aware of this so it doesn't happen to you."
We responded:
"Hi Jeremy, we appreciate your feedback, and sorry you didn’t have a good experience. Typically adding a new driver can be frustrating as rates tend to temporarily fluctuate. You have our sincere apologies for any inconvenience this may cause. Please contact us if you would like to discuss this further. 336-637-8591."
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Michael Sharpe

July 10, 2025

5  out of  5
rating by Michael Sharpe
"Great service from Lindsay. Switched back after a few years and they provided better rates and quick service."
We responded:
"We are delighted to hear about your positive experience with us, and look forward to helping you again! "
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Tiffany Lipford

July 10, 2025

5  out of  5
rating by Tiffany Lipford
"I absolutely love Lakita, she was quick and reliable and knew her stuff. She makes sure the customer is happy! I definitely recommend!"
We responded:
"It is a pleasure to have you with our agency Tiffany! Thank you for sharing!"
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J. Q. Carratello

July 4, 2025

5  out of  5
rating by J. Q. Carratello
"2/21/2025: Lindsay Pendleton helped me apply for a State Farm credit card. He was polite and friendly. With his help, the application process was quick and smooth. I got approved within a few hours! 7/3/2025: Lindsay helped me get renter's insurance today. Again, he was friendly and helpful. I was surprised and pleased with how easy the process was!"
We responded:
"Very kind words! We are grateful to be able to help! "
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Garrison Greenlee

July 2, 2025

5  out of  5
rating by Garrison Greenlee
"Just got a policy, my agent Lindsay talked me through everything I could think of, even went as far as breaking down the yearly payments and rates, letting me know what each thing meant. A++"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mary Anderson

July 2, 2025

1  out of  5
rating by Mary Anderson
"EDIT: Servicing has gone downhill, and "their" rates have increased. I had a DMV violation because they did not submit the correct paperwork, so I finally cancelled, and now I'm saving $125 a month. They also wrote duplicate policies in different states. I work in commercial insurance for a living, so how they got this wrong, I don't know but they were less than helpful when it happened. Even the lady at the DMV told me to switch."
We responded:
"Hi Mary, we’re sorry to hear about your experience. We strive to provide excellent customer service and would appreciate the opportunity to make this right. Please contact us at 336-637-8591 so we can discuss how to resolve this. Thank you for your feedback. "
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Camirrah Charles

June 27, 2025

5  out of  5
rating by Camirrah Charles
"I’m very pleased with the customer service Lakita provided for me today. She was patient and answered all of my questions without being pushy. If you need help with anything, ask for Lakita. 😁"
We responded:
"Much appreciated Camirrah! We’re glad to know you’re satisfied with the service at our State Farm office! "
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Shaina

June 26, 2025

5  out of  5
rating by Shaina
"I love State Farm! I have been a custom for years with this location with multiple cars! I absolutely love Lakita, she is quick and reliable and knows her stuff and makes sure the customer is happy! I definitely recommend them!"
We responded:
"Thank you Shaina! We appreciate your wonderful feedback!"
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Leon Hornsby

June 25, 2025

5  out of  5
rating by Leon Hornsby
"Lindsay was very quick been with this office for about 6 years now and have always had awesome amazing service from them"
We responded:
"Thank you Leon! It’s been a pleasure being able to help with your auto needs for many years. "
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Valorie Benn

May 30, 2025

5  out of  5
rating by Valorie Benn
"Everyone at this office is helpful and friendly. Thanks y'all."
We responded:
"Thank you Valorie! It’s a pleasure doing business with you!"
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Nicole Mitchell

March 12, 2025

5  out of  5
rating by Nicole Mitchell
"Thank you Lakita for the fast convenient service I greatly appreciate you for working with me"
We responded:
"It’s been an honor to help you, Nicole! Thank you! "
Profile photo of K Connor

K Connor

March 7, 2025

5  out of  5
rating by K Connor
"I recently purchased a policy with agent Lakita who helped me with the entire process and answered all questions she was a great agent to work with."
We responded:
"Thank you for sharing with us! We welcome you aboard! "
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Shaniqua Jones

March 6, 2025

5  out of  5
rating by Shaniqua Jones
"LAKITA IS THE GOAT. HIT HER UP GUYS. I HIGHLY RECOMMEND HER. YOU WONT BE DISAPPOINTED. EVERYTHING WAS SIMPLE EASY AND FAST. I JUST LOVE HER. SHE IS SWEET AND AMAZING."
We responded:
"Very thoughtful feedback! We can’t thank you enough. We aim to please!"
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KJ Dorsey

February 28, 2025

5  out of  5
rating by KJ Dorsey
"Lakita was very helpful and handled my questions with effective communication and understanding. Always a pleasure!"
We responded:
"We are honored to hear, KJ! Thanks for letting us help! "
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Katara Townes

February 12, 2025

5  out of  5
rating by Katara Townes
"Lindsay was great! He helped me with my quotes and the process was smooth."
We responded:
"Katara we welcome you back to State Farm! Thank you for letting us help. "
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Donna Rouson

January 31, 2025

5  out of  5
rating by Donna Rouson
"I had Lakita customer service she was a joy to talk to and knew details to all my questions"
We responded:
"Wow! We appreciate that and hope to hear from you again soon!"
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Jennifer Lilly

January 28, 2025

2  out of  5
rating by Jennifer Lilly
"I dealt personally with Taylor Johnson with Steven Dennis office. She was amazing and so friendly. They were able to save me 100's of dollars by bundling home & auto. Thank you Taylor for all you help and advise on how to save money and understand my policies. I would highly recommend Taylor and Steven!"
We responded:
"Thank you Jennifer- it is a pleasure having you join our agency!"
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Fernell Carr

January 24, 2025

5  out of  5
rating by Fernell Carr
"I like to say thanks to Lakita for helping me out with a good price on my car insurance you rock 💕"
We responded:
"Fernell- thank you for providing such wonderful feedback!"
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Lupe Cuin

January 3, 2025

5  out of  5
rating by Lupe Cuin
"I got a quote through text for all my cars. I’m so glad to be back with statefarm. I have switched to Progressive due to cheaper quote, but 3 months too long I had to deal with all the issues. Statefarm is straight forward with the quotes. Progressive added people to my policy without my consent and was auto drafted over $1200 due to this."
We responded:
"We are thrilled to hear, Lupe! Welcome back to State Farm! Let us know if we could be of further help. "
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Phillip Bushnell

January 2, 2025

5  out of  5
rating by Phillip Bushnell
"I have been with Steve Dennis State Farm office for 7yrs.But today I was offered a nice plan by Lakita she did a wonderful job explaining and setting everything up!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office! If you ever have any questions or need assistance, we’re here to help!"
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T Carter

December 30, 2024

5  out of  5
rating by T Carter
"Had a great experience with Taylor! Answered all my questions thoroughly and very friendly. Thank you!"
We responded:
"Thank you Thomas! Your satisfaction is our top priority!"
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Ryan Herring

December 10, 2024

5  out of  5
rating by Ryan Herring
"The agent was very friendly and also gave me the best quote."
We responded:
"We sincerely appreciate your business and your valuable feedback!"